About Rachel Shaw

Rachel Shaw is a nationally recognized speaker, author, and educator who has spent more than 25 years helping employers navigate disability accommodations, leave management, and return-to-work challenges with confidence.

A former HR Director and the founder of Rachel Shaw, Inc. and Shaw HR Consulting, Rachel has trained thousands of HR professionals, risk managers, attorneys, and public-sector leaders across the country. She is the creator of the Disability Interactive Process Hallway® and the ADA Decision Lab™, where professionals come together each week to strengthen the one skill that matters most in disability compliance: making better decisions.

Rachel believes that knowing the law is only the beginning. The real challenge—and the real opportunity—is learning how to apply it thoughtfully, consistently, and with confidence in the complex situations employers face every day.

In The Disabled Workforce: What the ADA Never Anticipated, Rachel translates complicated ADA, FMLA, and leave management concepts into practical strategies, proven frameworks, and real-world guidance that readers can immediately put into practice. Her approachable style and operational focus have made her one of the nation's most trusted voices in disability compliance.