The Disabled Workforce
What the ADA Never Anticipated
The book that introduced the Disability Interactive Process Hallway® and has helped thousands of HR professionals navigate disability accommodations with greater confidence.
Why This Book Still Matters
The ADA has changed.
Employers have changed.
The workplace has changed.
Yet one thing hasn't.
HR professionals still face difficult accommodation decisions every single day.
While laws evolve, the principles for making thoughtful, defensible disability accommodation decisions remain the same.
The Disabled Workforce is the practical guide that has helped thousands of HR professionals move beyond simply knowing the law to understanding how to apply it in real-world situations.
What You'll Learn
âś” Conduct better interactive processes
âś” Navigate leave as an accommodation
âś” Handle difficult accommodation conversations
âś” Manage discipline when disability overlaps
âś” Reduce legal risk
âś” Make better decisions with confidence
Meet Rachel Shaw
For more than 25 years, Rachel Shaw has helped employers navigate disability accommodations, leave management, and return-to-work challenges. A former HR Director, nationally recognized speaker, and founder of Rachel Shaw, Inc. and Shaw HR Consulting, she has trained HR professionals, attorneys, risk managers, and public employers across the country.
Rachel is the creator of the Disability Interactive Process Hallway® and the ADA Decision Lab™, where she teaches professionals how to move beyond simply knowing the law and develop the confidence to make sound decisions in complex workplace situations.
